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Hardware :: Desktop PC :: Processor malfunction?
By: gwatts	Date: 27/07/2007 21:24:20	Points: 20	Status: Answered Quality : Excellent
Xtreme laptop with AMD Turion 64 MT 37; 2.000 GHz processor. Dragon Naturally Speaking Medical 9 (Voice recognition - speech to text) worked perfectly before on factory Windows XP installation but now after reinstallation of Windows XP (SP2) from CD the DNS installer says processor speed is inadequate and terminates install. Is there a way to determine if there are problems with the processor? I will really appreciate help. Thank you in advance.
By: VGR	Date: 27/07/2007 22:03:12		Type : Comment
yes (but no). Ok, it's "cool" to first check your processor speed & performance (overheating etc) but I have a better idea of the problem's cause. I think Win XP SP2, amongst a lot of trouble induced on computers like its firewall, its "uninstallability" etc, also has problems detecting processors - of course, non-Intel ones - I'm not particularly surprised... Knowing the "Wintel" way since the 80s... 1) I will tell you about checking your processor, but afterwards 2) I checked what is your Turion 64 ; it seems the X2 is a dual-core CPU but your MT 37 (dates back in 2005, right?) is probably a single core CPU, so exit the classical problem of Win XP SP2 has with multiple core non-intel CPUs. 3) I also checked the performance you should get our of your 0.13µm engraved CPU with 800MHz HyperTransfer link ; 4) so to check your CPU for performance, first idea is to run some synthetic benchmark like in here 5) an other idea [probable the best one] is to use CPU-Z 6) an other one is to use the hardware monitoring tool/package that probably fame with your mobo ; for instance CoreCenter for my Athlon 64 ; this will show you the voltage & settings (FSB etc), the GHz you run at from those settings, and the heat level. 7) an other one is to run Sandra from SiSoft. Lastly, I think it's win XP SP2 which has problems detecting your processor. Check in the device manager what is your CPU as per windaube. Also, an important warning : did you upgrade that machine to XP from Windows 2000 ? In that case, the HAL layer (hardware detection) stayed the Win2K one after the upgrade... Hence problems! This MS KB entry explains it all. The "normal" answer from microsoft to such problems is, as always, "reinstall windows". It's as bad an answer as their bloatware are ;-) GOOD LUCK :/

By: VGR	Date: 27/07/2007 22:09:05		Type : Answer
of course, subsists the faint possibility of a CPU malfunction or (more probably) a memory malfunction. MemTest86 is your friend in checking your RAM. Also, power supply insufficience is more common than CPU malfunction. And also, overheating (bad air flow in case, bad case fans, bad hard drives etc) is more commonly a cause of problems (CPU hanging, hard drives failing) than any other possibility. In short, if your problem is really a hardware problem, it'll be very difficult to diagnose... usually, people destroy their data, reinstall everything, reformat everything... to no avail, of course. And when they reralize that their original 150W power supply isn't quite adapted to their new peripherals, it's too late... think twice before acting!

By: gwatts	Date: 28/07/2007 12:30:12		Type : Comment
VGR Thank you for the very clear discussion above. It is really good and I have learned a great deal from you. I am happy to say that you nailed it right on. After being on all morning before attempting to install DNS the computer was indeed quite hot. After being off all night DNS installed properly and is now functioning normally. Thank you sincerely. I have not been able to find if EEE allows me to award points as the US EE did or how I can acquire more if I need to give them for advice. Please point me to the appropriate page if I can do so. You certainly would get as many as I am allowed to give .

By: VGR	Date: 28/07/2007 13:14:47		Type : Comment
thanks. As foir the points system, it's roughly tyher same as on EE.com and a lot of other collaborative websites. You gain 20 points every day you log in to the site. You also gain points by getting "answers" (and/or assist) for others' questions. You spend them when asking a question. just click on the "A" (like "Accept") button on the relevant comment to make it "the" answer and it's done. the "P" button, along with the check box and associated edit box, enables to split points between people. The +++, ++ and + radiobuttons are explicit and measure the quelity of the "answer" (from perfect to only somewhat helpful) I'm very happy your problem "only" was related to overheating. There are thus easy solutions. Not so expensive cases do exist. I'm very satisfied with my "old" Thermaltake III Xaser ; it comes with 7 big fans and a control panel, it is 100% screwless etc no problem with it. regards

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